Shipping & Returns
Downloads do not require shipping and, therefore, can be purchased anywhere in the world. An account must be created to purchase downloadable products.
We ship physical items to United States addresses by USPS priority mail with delivery confirmation at a flat rate of $7.35 plus $1.00 per item.
We ship physical items to all Canadian provinces at a flat rate of $14.00 plus $1.00 per item.
We ship to Australia, Austria, Belgium, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, and United Kingdom at a flat rate of $35.00 plus $2.00 per item.
You may also contact us for suggestions about where to purchase physical items in your area or whether other arrangements can be made.
Defective physical items must be returned within 7 days after receiving a faulty shipment. Buyer pays for return postage, which will be reimbursed.
PDFs and Online Lessons:
Since there is no way to return downloads or or lesson access links and resources, no refunds are offered for these items.